Due to the recent economy change , some shipping delays might occur. Please know all orders are scheduled to be filled. We want to ensure the safety for our shipping team as well as our customers.
Before contacting us about your orders, keep in mind that like many others in the industry, our fulfillment times are slower than usual for some product categories. Of course, feel free to contact us with any questions. Thank you and stay safe!
Austin is my home town, and I love representing it to the fullest. As our city grows, so will our culture. The weirdness of Austin, has been what keeps this small town moving. No matter if you were born an Austinite, or made into a one overnight, 512Gear is the staple for everything we want our city to represent. Join the community and welcome to the greatest city in the greatest state.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Items are usually fulfilled within 3-4 business days. All items are made to order, with a Print on demand system. Shipping might take up to 7 business days (Monday - Saturday) before you receive your item. Any delays due to holiday's, weather, or natural occurrences, will be addressed before order fulfillment, expedited shipping or refund (if available) will be issued.